Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:

United States, Corvallis

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.

Job Responsibility:

Responding promptly to customer inquiries in a polite and professional manner
Handling and resolving customer complaints
Processing orders, forms, applications, and requests
Providing customers with product and service information
Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken
Monitoring customer service team and ensuring all policies and procedures are adhered to
Developing and maintaining customer relationships and updating customer databases
Performing any other duties as assigned by the management

Requirements:

2+ years of customer service experience
Proficient in utilizing customer service software, databases and CRM
Excellent oral and written communication skills
Exceptional interpersonal and problem-solving skills
Demonstrated attention to detail and accuracy
Ability to remain calm and courteous in periods of stress

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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