Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:

United States, Fairfax

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!

Job Responsibility:

Efficiently address and resolve customer inquiries
Conduct regular monitoring and maintenance of customer accounts
Process and verify customer credit applications with precision
Ensure customer records are accurate and up to date
Uphold high standards of customer service at all times
Manage and place incoming telephone calls
Offer friendly, accurate customer service in a timely fashion comprehensive knowledge of email

Requirements:

Ability to interact effectively with internal and external partners and clients/customers
No stranger to performing extensive research to resolve complex customer inquiries
Knowledge of Customer Relationship Management (CRM) systems
A consistently positive approach to your work that is rooted in a businesslike professionalism
Excellent customer service and office administrative skills
Proficiency with Microsoft Office applications
2+ years' experience of proven performance in a goal-driven customer-focused environment desired
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Strong communication skills, both verbally and in writing

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 24, 2025

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