Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:

United States, Spokane

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.

Job Responsibility:

Receive and process incoming calls from customers
Maintain solid customer relationships by handling questions and concerns with speed
Communicate with other departments within the company
Respond to internal questions and issues
Review and process documents
Research skills to troubleshoot customer problems
Act as support for other teams within the company

Requirements:

Proven customer support experience
Strong phone contact handling skills and active listening
Familiar with computers
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively

What we offer:

Medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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