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Customer Service Representative

https://www.circlek.com Logo

Circle K

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Location:
Canada, Thunder Bay

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements: customer satisfaction, facility condition, merchandising, sales controls, financial controls, security controls, and administrative tasks. The job requires physical activity and the ability to work in various conditions.

Job Responsibility:

  • Provides prompt excellent customer service in a courteous, friendly and attentive manner
  • Greets customers as they enter the area and thanks customers as they leave
  • Gives assistance and offers suggestions or recommendations to the customer
  • Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold
  • Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
  • Reports to work on time and follows the dress and appearance code
  • Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties
  • Completes build-to’s for ordering/purchasing merchandise
  • Receives and verifies vendor deliveries
  • Maintains adequate stock throughout the store and supplies in counter areas
  • Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows
  • Controls merchandise, cash shortages, and other selling expenses
  • Assists in maintaining proper inventory levels and shift audits
  • Keeps accurate cash, sales and inventory control records and accounts for variances
  • Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager
  • Keeps an accurate record of all shift and timekeeping paperwork
  • May take inventory of supplies and equipment
  • Attends job-related meetings
  • Provides regular and predicable onsite attendance
  • Performs other duties as assigned by the Store Manager

Requirements:

  • High school diploma or GED preferred
  • Experience in retail sales preferred
  • Ability to accurately operate a variety of equipment that may include cash registers or scanners
  • Ability to work as scheduled including arriving to work on time
  • Ability to communicate information and ideas so others will understand
  • Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred
  • Ability to perform essential duties and physical functions described below
  • Ability to work in the conditions described below

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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