Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:

United States, Phoenix

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are seeking a Customer Service Representative in the Healthcare sector. This job offers a long term contract employment opportunity where you will manage customer accounts, process applications, and respond to inquiries with accuracy and efficiency. Applicants should have strong experience in customer service, preferably in the healthcare industry.

Job Responsibility:

Process customer applications related to healthcare services efficiently
Oversee and monitor customer accounts to ensure optimal service delivery
Resolve any customer inquiries in a timely and detail oriented manner
Keep an up-to-date and accurate record of all customer credit information
Handle sensitive healthcare information in accordance with industry standards and regulations
Work together with team members to deliver high-quality customer service
Apply your skills in R Code, Customer Service, and Healthcare.gov to enhance service delivery
Liaise with remote teams as needed to ensure seamless service provision
Adhere to TRICARE and NIS guidelines in all customer interactions
Use video tools for customer interaction when necessary

Requirements:

Applicants must have a strong background in Customer Service, preferably within the Healthcare/NHS industry
Must have experience with using HealthCare.gov for various customer service tasks
Proficiency in using video conferencing tools for customer interaction is a must
Familiarity with R Code is desirable, but not a mandatory requirement
Experience in working with offshore teams is an added advantage
Knowledge of TRICARE health program will be considered as a plus
The candidate should have a good understanding of the National Incident Management Assistance Teams (NIS) structure and operations.

Nice to have:

Familiarity with R Code
Experience in working with offshore teams
Knowledge of TRICARE health program

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
Eligibility to enroll in the company 401(k) plan

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.