Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:

United States, St. Paul

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are looking for a Customer Service Representative to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.

Job Responsibility:

Provide friendly and professional customer service via phone, email, and in-person interactions
Address customer inquiries, concerns, and complaints in a timely and efficient manner
Process orders, returns, and account updates while ensuring accuracy
Maintain and update customer records in company databases
Assist with data entry, documentation, and administrative support as needed
Collaborate with internal teams to resolve customer issues and ensure smooth operations
Follow company policies and procedures to ensure compliance and consistency in customer service delivery
Identify opportunities for process improvements to enhance the customer experience

Requirements:

Previous experience in a customer service role is preferred but not required
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data entry systems
Ability to multitask and stay organized in a fast-paced environment
Positive attitude, teamwork mentality, and a commitment to providing exceptional service
Ability to learn new systems and processes quickly

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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