Customer Service & Sales Support Representative, Office Angels

Customer Service & Sales Support Representative

Office Angels

Location:

United Kingdom, Guildford

Category:

Customer Service

Contract Type:

Not provided

Salary:

25000.00 - 30000.00 GBP / Year

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Job Description:

Are you passionate about delivering exceptional customer service? Are you ready for an exciting challenge in a fast-moving industry If so, we have an exciting new opportunity for you! This Global business has an opening to become part of their dedicated customer support team and keep their mission of achieving the highest levels of Customer Service and Satisfaction! YOU will be an integral part of our team and ensuring that the customers receive the best service possible!

Job Responsibility:

Responding to incoming inquiries via telephone and email promptly and efficiently
Providing outstanding administrative support to accounts and field sales representatives
Reviewing, processing, and setting up new accounts, ensuring accuracy and completeness of all paperwork and information
Maintaining customer master data
Assisting customers with inquiries related to the status of shipments, credits, returns, and repairs
Offering advice and product support to customers
Building and maintaining positive internal relationships within our global business

Requirements:

Previous experience in customer service
Exceptional communication skills, both verbal and written
Strong administrative and organisational skills
Proficiency in using all Ms packages

What we offer:

Global retirement and pension programs
annual bonuses
Medical, dental, and vision coverage
Free Parking Available

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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