Customer Service Specialist, Office Angels

Customer Service Specialist

Office Angels

Location:

United Kingdom, London

Category:

Customer Service

Contract Type:

Not provided

Salary:

15.40 - 16.40 GBP / Hour

Save Job

Apply Position

Job Description:

Temporary Customer Service Specialist role in a leading spirits industry organisation, focusing on delivering exceptional customer experiences and managing orders efficiently.

Job Responsibility:

Respond to customer requests and manage complaints
Process and manage orders through SAP
Provide essential information on customers, discounts, and stock situations
Work alongside logistics providers and internal teams
Manage new customer onboarding in Salesforce
Help manage customer product distribution

Requirements:

1 year in a fast-paced order fulfilment environment
Fluent in English, both spoken and written
Excellent interpersonal skills
Detail-oriented with strong problem-solving abilities
Proficient in Google Workspace and Microsoft Office Suite
Willingness to learn SAP and Salesforce
Flexible and resilient with superb time management skills
Positive attitude and collaborative approach

Nice to have:

Experience with SAP 4 Hana or similar ERP systems
Background in Wines & Spirits or FMCG
Exposure to UK Supply Chain or working with outsourced 3PL providers
Ability to work with individuals from diverse backgrounds

What we offer:

Competitive pay plus holiday pay
Supportive and inclusive culture
Opportunities for personal and professional growth
Premium employee benefits

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.