Customer Services Representative (Spanish or English), Marriott Bonvoy

Customer Services Representative (Spanish or English)

Marriott Bonvoy

Location:

Ireland, Cork

Category:

Customer Service

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Marriott International Cork CEC invites you to collaborate with talented individuals to provide extraordinary support to customers. The role involves processing reservations, managing customer queries, and enhancing the customer experience. Training is provided to help you succeed in the hospitality world.

Job Responsibility:

Process reservation requests received by phone or email
Become an expert on Marriott's global reservation systems
Manage customer queries
Enhance customer experience
Adapt and tailor communication style
Learn effective time management skills

Requirements:

Excellent verbal and written skills
Adaptability
Interest in progressing
Ability to build rapport easily
Problem-solving skills

What we offer:

Marriott’s Associate Explore rate
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme
Life Assurance
Travel and bike-to-work schemes
Free health insurance including eyecare
Private pension
Up to 100% Educational Assistance
Employee Assistance Program

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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