Customer Success Associate, Snappr

Customer Success Associate

Snappr

Location:

Philippines, Metro Manila

Category:

Customer Service

Contract Type:

Employment contract

Salary:

30000.00 Php / Month

Save Job

Apply Position

Job Description:

As a Customer Success Associate, you will be challenged to provide amazing support to our customers worldwide. Your impact on solving our customers’ problems and giving them an incredible booking experience will be the lifeblood that powers Snappr’s explosive growth and enables our consumers and enterprise clients to access on-demand photography worldwide.

Job Responsibility:

help Snappr expand to new markets by supporting customers worldwide
answer questions about the photoshoot process and resolve scheduling issues
work with photographers to resolve disputes around the results of their photoshoots
hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

Requirements:

bilingual proficiency in written and spoken English
BPO experience is a plus, but fresh graduates and career shifters are welcome to apply
fantastic phone manners and email etiquette
a 'let's get it done' mindset
the ability to balance attention to detail with swift execution
should be willing to report 100% onsite in Ortigas and work on a shifting schedule

Nice to have:

BPO experience is a plus

What we offer:

Php 1.5k-2k transportation allowance
HMO (w/ 2 free dependents, all covered by the company)
free daily meals
company equity
great workspace in Ortigas CBD

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.