Customer support in french, Randstad

Customer support in french

Randstad

Location:

Portugal, Braga

Category:

Call Center

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Join our customer support team at one of the world’s leading global retailers, and make a difference every day by delivering exceptional service to our customers

Job Responsibility:

enthusiastically and professionally assist customers through inbound calls
provide information about products and attempt to close sales over the phone
support customers with delivery issues, including tracking deliveries, resolving delivery problems, and checking stock availability
troubleshoot issues and provide support for account management and software functionality
deliver accurate and real-time responses to customer inquiries
keep detailed records of customer interactions and actions taken

Requirements:

proficient in french
previous experience in a call center environment (preferred)
high school diploma or equivalent
higher education degree (a plus)
knowledge of technical troubleshooting methods (a bonus)

Nice to have:

higher education degree
knowledge of technical troubleshooting methods

Additional Information:

Job Posted:

April 03, 2025

Expiration:

April 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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