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The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy. Recognized technical authority for an area within the business, with significant influence and impact through complex deliverables.
Job Responsibility:
Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence
Establishes quarterly audit process of attributes to ensure proper calculation and control
Works closely with business partners on findings and makes recommendations on improving practices
Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist
Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience
Conducts internal testing of dispute processes to ensure control
Monitors exceptions to dispute policy and identifies drivers of exceptions
Leverages data to examine impacts to Customer Experience and Regulatory breaks
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and/or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Requirements:
6-10 years relevant work experience in Business Risk & Controls
MS Excel, MS Access, SAS, SQL, Visual Basic a plus
5+ years’ experience in financial services
Consistently demonstrates clear and concise written and verbal communication skills
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