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We are in search of a meticulous and efficient Data Entry Clerk to join our team in Inver Grove Heights, Minnesota. As a part of this role, you will be majorly involved with the onboarding of customers to cooperative members, maintaining precise records, and responding to customer inquiries. This role also extends to monitoring customer accounts and taking necessary actions.
Job Responsibility:
Efficiently handle the intake of membership and patronage applications for cooperative members
Ensure accurate assessment of applications for patronage eligibility and input them in SAP as required
Respond to customer inquiries and resolve them promptly and professionally
Maintain precise records of customer credit
Communicate in writing with applicants and/or business units representing the applicant in cases where the form is incorrect, incomplete, or more information is needed
Collaborate with the team on ad hoc projects as and when required
Monitor customer accounts and take the necessary action in case of any discrepancies
Use your customer service skills to ensure a positive experience for all customers
Process customer credit applications with accuracy and efficiency
Requirements:
Excellent customer service skills
Proficient in data entry tasks
Experience in onboarding new team members
Knowledge and expertise in SAP R/3
Ability to work effectively within a business unit
Understanding of equities and related processes
Strong written communication skills
Ability to generate ad hoc reports as required
What we offer:
Medical, vision, dental, and life and disability insurance
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