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This position offers an exciting opportunity to help drive regulatory and policy requirements in data governance, data privacy, and records management for the Global Human Resources function. The role involves managing all activities related to the development, implementation, and maintenance of Citi’s Human Resources Data Privacy and Records Management Program, while navigating an evolving regulatory landscape. The candidate will work closely with Compliance, Legal, Program Management Offices, and other internal clients to ensure adherence to privacy standards and effective risk controls.
Job Responsibility:
Coordinate or support Privacy Programs and Operations book of work for Privacy and Records pillars, Privacy as a Service, Privacy Compliance, Data Subject Rights, and Records Management
Review and assess initiatives considered for Cross Border Data Clearance (CBDC) and provide guidance and support to various HR functions in securing the required clearances
Lead the Privacy Impact Assessment (PIA) process and identify controls required for all initiatives, new or changes products and services
Provide data privacy specialist risk and control advice and guidance to the product heads and functions, including identification and prioritization of key data privacy risks and vulnerabilities within the Business, Functions and regions
Manage relationships with key stakeholders across the organization on reviews and audits on data privacy
Develop and update standard operating procedures for processes owned by the Privacy and Records team
Escalate and socialize material risk events and issues across businesses for any data privacy-related items in line with Escalation Policy and procedures
Validate completed data privacy CAPs in the tracking system prior to validation by other control and assessment functions such as Internal Audit and ORM.
Privacy certification is preferred but not required
7+ years of relevant experience in Data Privacy, Data Privacy Operations, Information Security or Cyber related risk management experience or experience in an Internal Audit, Risk Management, or Control Management related role
Fluent English language skills
Working knowledge of Data Privacy Compliance laws, rules, regulations, risks, and appropriate controls, ideally in the Workforce Management function
familiarity with privacy related technology considerations such as cookies, mobile devices, biometric and geolocation data
Risk-based thinking and analytical mindset with up-to-date understanding of key data privacy risk and control concepts, tools and trends
Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders
Communicates effectively, develops, and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
able to drive consensus, and influence relationships at all levels
Experience in managing and implementing successful projects
Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint)
Proven ability to navigate complex data environments and drive data governance initiatives
Strong analytical and strategic thinking skills
Experience in working with cross-functional teams and managing stakeholder relationships.
Nice to have:
Privacy certification
familiarity with privacy related technology considerations such as cookies, mobile devices, biometric and geolocation data.
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work-life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities.
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