Delegated Authority Claims Technician, Lawes Consulting Group

Delegated Authority Claims Technician

Lawes Consulting Group

Location:

United Kingdom, London

Category:

Finance

Contract Type:

Employment contract

Salary:

40000.00 GBP / Year

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Job Description:

As a Delegated Authority Claims Technician, you will play a crucial role in providing exceptional service to Agents and Coverholders in managing Delegated Authority claims bordereaux. You will be responsible for various tasks such as preparing and updating bordereaux files, financial records, claims statistics, and maintaining relationships with clients, TPA’s, and insurers.

Job Responsibility:

Preparation and familiarization with bordereaux collection and other files for effective presentation to Underwriters
Creation and update of financial records on relevant system(s)
Production of claims statistics and liaising with other teams for earned to incurred statistics
Completion of requisitions and collaboration with accounts department
Handling of claims payments under direct supervision of a senior colleague / manager
Establishment and maintenance of relationships with Clients, TPA’s, Insurers, and colleagues
Adherence to company systems and procedures at all times
Ensuring the electronic filing system is up to date
Assisting the team with ad hoc duties or covering for colleagues as required
Meeting and adhering to agreed service levels and SLA’s

Requirements:

Be familiar and compliant with all company policies and procedures
Adhere to the regulatory requirements set forth by the Financial Conduct Authority, notably including the Consumer Duty
Previous experience of working in a Delegated Authority Claims role
Good knowledge of MS Word, Excel, Access, and Outlook
Basic knowledge of London Market information technology systems
Willingness to continue the development of insurance knowledge through formal and informal learning
Ability to complete tasks with the highest standard of accuracy
Attention to detail
Effective verbal and written communication skills
Prioritization and time management skills
Ability to work supportively and jointly with colleagues
Ability to work under pressure and to deadlines
Ability to work unsupervised

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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