Desktop Support Technician, Robert Half

Desktop Support Technician

Robert Half

Location:

United States, Columbia, SC

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Join our team of innovative and passionate desktop support technicians and help us keep our users connected and productive. As a desktop support technician, you will be responsible for providing technical support to our users, both in-person and remotely. You will troubleshoot and resolve computer hardware and software problems, and you will also be responsible for maintaining and upgrading our computer systems. This is a challenging and rewarding role that will give you the opportunity to use your technical skills and problem-solving abilities to make a real difference in people's lives.

Job Responsibility:

Provide computer desktop support to local and remote users
Troubleshoot and resolve computer hardware and software problems
Maintain and upgrade computer systems
Coordinate hardware repairs with vendors
Ensure the integrity of all electronic data records
Track equipment inventory and collaborate on potential purchases
Own and execute technology implementation projects
Communicate regularly and effectively with users
Maintain records of daily data communication transactions, issues, and remedial actions taken

Requirements:

2-4 years of related IT experience
CompTIA, Microsoft, or other industry-relevant certifications
Bachelor's degree in Computer Science or technical degree a plus
Reliable transportation
Excellent problem-solving and troubleshooting skills
Strong communication and customer service skills
Ability to work independently and as part of a team
Willingness to learn new technologies

Nice to have:

Bachelor's degree in Computer Science or technical degree

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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