Desktop Technician II, Robert Half

Desktop Technician II

Robert Half

Location:

United States, Troy, MI

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Robert Half is seeking a Desktop Technician II to install and manage IT equipment, troubleshoot network issues, and support the Windows 11 client environment. The role requires strong analytical skills, proficiency in Microsoft Office, and experience with desktop hardware and cabling.

Job Responsibility:

Install and manage IT equipment such as monitor arm, monitor scale, and mini PC at the Weighing Assistant station
Manage and maintain cables at each station to ensure a tidy and efficient work environment
Utilize personal protective equipment (PPE) and safety gear during installation and maintenance tasks
Troubleshoot network connections and ensure smooth operation of the IT infrastructure
Support the Windows 11 client environment and help resolve any technical issues
Use Microsoft Office Suite applications including Word, Excel, and PowerPoint to perform daily tasks
Maintain effective communication with end-users to understand their needs and provide appropriate solutions
Apply analytical skills to solve complex technical problems
Ensure all equipment installations are in line with quality assurance management standards
Leverage knowledge in computer engineering to enhance system performance and functionality

Requirements:

Exceptional communication skills
Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
Fluent in English language
Experience with printing and desktop hardware
Proficient in cabling and PC operating systems
Strong analytical skills and ability to scale out
Understanding of IP Protocol and desktop support
Knowledge of Personal Protective Equipment (PPE) implementation
Familiarity with TCP and computer engineering
Experience in troubleshooting network issues
Skilled in equipment installation and safety gear usage
Knowledge of Network Information Service (NIS) and Advanced RISC Machine (ARM)
Experience in Quality Assurance (QA) management

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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