Digital Banking Specialist, Robert Half

Digital Banking Specialist

Robert Half

Location:

United States, Needham

Category:

Banking

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are offering a permanent employment opportunity for a Digital Banking Specialist in the banking industry, based in Needham, Massachusetts. As a Digital Banking Specialist, you will be focusing on the origination, processing, and servicing of the digital banking portfolio in accordance with state and federal regulatory compliance guidelines.

Job Responsibility:

Validate identities of applicants and ensure that their online accounts have been funded and all ancillary services are properly established
Monitor and maintain closed online banking agreements
Perform necessary maintenance on online banking systems
Process consumer online banking applications with accuracy and efficiency
Review fraud mitigation systems to detect any anomalies in applicant identities
Contribute to the team by performing additional duties as needed or assigned
Utilize strong computer and technical skills to manage digital banking processes and terminologies
Leverage online and mobile banking skills to maintain and service digital banking accounts

Requirements:

Minimum of 1 year experience in a banking role or related field
Proficiency in online and mobile banking platforms
Ability to perform routine account maintenance tasks
Strong understanding of digital banking operations and procedures
Familiarity with banking regulations and compliance standards
Excellent problem-solving abilities with a customer service orientation
Ability to effectively communicate complex banking procedures to customers
Proficient in using computer software and digital tools related to banking services
Strong analytical skills with attention to detail
Ability to work independently and collaboratively within a team
Willingness to stay updated with the latest digital banking trends and technologies

What we offer:

Access to top jobs
competitive compensation
benefits
free online training
medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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