Digital Sales Representative, Baxter

Digital Sales Representative

Baxter

Location:

United Kingdom, Newbury

Category:

Sales

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Enhance the customer experience for Pharmacy Services through ownership of effective customer digitalization & communication via simplifying the ordering and supply process of Baxter compounding generating associated revenues. Ensure a positive and seamless experience throughout the customer journey, from initial interactions to post-purchase support as a differentiated service offering.

Job Responsibility:

Drive uptake of customer digitalization from OLOT and Ascura to BOLT for all Patient Specific customers
Future development of BOLT ensuring that its customer centric and drives additional value to both the customer and Baxter
Consolidate and simplify the Batch ordering process to improve customer experience and generate additional revenues
Introduction of standing orders process for compounding customers as part of a new revenue generating service offering
Develop and implement automated email communications for customers to drive contract compliance
Review customer volumes commitments on Call-off orders versus important metric reports and communicate with KAM’s to align with capacity and drive additional sales
Work on improving processes, communication, and touchpoints throughout the customer journey
Work closely with the KAMS, Unit Management Team and Operations Manager on customer relations, issues and needs
Inform the business of changing market demands that should be reflected in the Baxter capabilities, ensuring IT and customer services are equipped to meet evolving market expectations
Manage dedicated customer relationships and support additional customer calls and visits with KAMS

Requirements:

Bachelor's degree required
business or marketing-related degree or equivalent professional qualification
Healthcare IT/pharma industry experience preferred with three to five years’ experience
Understanding of the Healthcare IT market
Knowledge or experience of compounding practices, terminology, regulations and guidelines
Persuasiveness
adaptability
judgement and decision-making skills
Commercial competence
Strong results orientation and analytical skills
Excellent project management skills
Excellent written and verbal communication skills
Formal presentation skills
Organisation and planning skills
Problem-solving skills
Problem analysis and problem-solving

What we offer:

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance
Pension
Health Insurance
Life Assurance

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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