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As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives.
Job Responsibility:
Drive uptake of customer digitalization from OLOT and Ascura to BOLT for all Patient Specific customers
Future development of BOLT ensuring that its customer centric and drives additional value to both the customer and Baxter
Consolidate and simplify the Batch ordering process to improve customer experience and generate additional revenues
Introduction of standing orders process for compounding customers as part of a new revenue generating service offering
Develop and implement automated email communications for customers to drive contract compliance
Review customer volumes commitments on Call-off orders versus important metric reports and communicate with KAM’s to align with capacity and drive additional sales
Work on improving processes, communication, and touchpoints throughout the customer journey
Work closely with the KAMS, Unit Management Team and Operations Manager on customer relations, issues and needs
Inform the business of changing market demands that should be reflected in the Baxter capabilities, ensuring IT and customer services are equipped to meet evolving market expectations
Manage dedicated customer relationships and support additional customer calls and visits with KAMS
Requirements:
Bachelor's degree required
business or marketing-related degree or equivalent professional qualification
Healthcare IT/pharma industry experience preferred with three to five years’ experience
Understanding of the Healthcare IT market
Knowledge or experience of compounding practices, terminology, regulations and guidelines
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