Digital Tech Program Lead Analyst, Citi

Digital Tech Program Lead Analyst

Citi

Location:

United States, Irving

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

148350.00 - 187750.00 USD / Year

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Job Description:

Citibank, N.A. seeks a Digital Tech Program Lead Analyst for its Irving, TX location. Responsible for managing complex cross-functional projects, enhancing the digital customer banking experience, and delivering robust mobile application capabilities in a hybrid work setting.

Job Responsibility:

Assist in the administration and delivery of key digital projects including the Citi Global Wealth Unified App, Citi Unified Web, and the North America Citi mobile application
manage the lifecycle of a complex cross-functional body of work that will have a long-term impact on the company
work with development teams to build and launch new mobile and web application products, features, and programs
handle vendor delivery of strategic projects and coordinate audit documentation for multiple teams
oversee projects to ensure there are no process violations or audit issues
ensure projects are delivered within financial budget through proper forecasting, allocation, and tracking
oversee the yearly book of work, critical software and infrastructure deployments, and coordinate production validation activities
deliver new capabilities to Citi’s mobile banking application to enhance the digital customer banking experience.

Requirements:

Bachelor’s degree, or foreign equivalent, in Information Technology, Computer Science, or a related field
six (6) years of experience in the job offered or a related finance or IT occupation performing technology management activities in the financial or information technology industry
creating Agile roadmaps, planning and managing technology projects focusing on the customer experience, and building end-to-end delivery processes
managing software delivery programs across functional journey teams, building sustainable processes, and collaborating with release schedules
developing end-to-end project plans ensuring on-time delivery, coordination, risk management, and quality assurance
working with Agile methodology techniques and frameworks and establishing key delivery metrics for tracking program execution
working with all stages of the Software Development Life Cycle including requirement gathering and analysis, design and planning, support build, and test and production deployment
using MS Office Suite and Atlassian tool suite including JIRA, Project Tracking System (PTS), and Confluence to perform analysis and stakeholder communication, generate status reports to monitor projects, evaluate progress and quality, manage risk and issues, and take corrective action to meet project deadlines
reviewing metrics and seek new and improved data/mechanisms for visibility ensuring programs stay aligned with organization objectives.

What we offer:

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays
discretionary and formulaic incentive and retention awards.

Additional Information:

Job Posted:

March 22, 2025

Expiration:

April 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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