Digital Technical Program Lead Analyst, Citi

Digital Technical Program Lead Analyst

Citi

Location:

United States, Irving

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

183450.00 - 187750.00 USD / Year

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Job Description:

Citibank, N.A. seeks a Digital Technical Program Lead Analyst for its Irving, TX location. The role involves overseeing the lifecycle for a complex cross-functional body of work, fostering engineering excellence, and coordinating with multiple teams to deliver software programs.

Job Responsibility:

Oversee the lifecycle for a complex cross functional body of work that has a long-term positive impact on the company
Establish collaborative and productive relationships with product management, governance, UX design, vendors, and other supporting teams
Foster an environment of engineering excellence and innovation
Work closely with development teams to build and launch new products, features and programs
Define and organize the program, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution (from ideation to delivery)
Own planning, standups, demos, retrospectives, and the execution of sprints
Coordinate with teams in building using modern practices and tools
Understand service level agreements (SLA) and how your systems are performing in relation to them
Ensure systems self-report breaches and understand root cause
Provide timely resolution of identified production defects

Requirements:

Bachelor’s degree, or foreign equivalent, in Computer Science, Electronic Engineering, or a related field
Seven (7) years of experience in the job offered, or in a related occupation
Working with Agile methodology techniques, using Scrum frameworks and establishing key delivery metrics including Sprint Burndown, Burnup charts, team velocity, defect leakage, and throughput for tracking program execution
Working with all stages of the Software Development Life Cycle (SDLC) involved in Project execution
Creating Agile roadmaps, planning and coordinating technology projects, and focusing on customer experience and building delivery processes
Using MS Office Suite and Atlassian tool suite including JIRA and Confluence to perform analysis and communicate to stakeholders, generate status reports to monitor projects, evaluate progress and quality, and take corrective action to meet project deadlines
Working across multiple scrum teams and coordinating the delivery of software programs including Microsoft Project, JIRA, SharePoint, and Confluence
Coordinating the end-to-end delivery of engineering work through North America's Digital engineering organization and all dependent organizations, while reporting progress and ensuring dependencies are covered

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:

March 21, 2025

Expiration:

May 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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