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Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.
Job Responsibility:
Lead the team to accomplish daily goals
Ensure the highest level of service during events
Train and develop staff
Execute event requirements based on standards
Drive customer satisfaction
Capitalize on revenue during events
Provide clear and concise communications
Monitor and control financial and administrative responsibilities
Manage banquet operations
Lead banquet team
Manage profitability
Ensure exceptional customer service
Conduct human resources activities
Requirements:
High school diploma or GED
3 years experience in event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in event management, food and beverage, sales and marketing, or related professional area
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