Director - Online Retail Marketing, Marriott Bonvoy

Director - Online Retail Marketing

Marriott Bonvoy

Location:

United States, Marriott International HQ

Category:

-

Contract Type:

Employment contract

Salary:

125600.00 - 179900.00 USD / Year

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Job Description:

The Director, Online Retail Marketing is responsible for developing and executing a comprehensive marketing plan that drives customer acquisition, engagement, and retention related to Marriott Bonvoy Boutiques. The ideal candidate is a self-starter, with a proven track record in ecommerce marketing, including both brand and performance marketing. We are looking for someone who brings both hands-on experience with various marketing channels and tools as well as experience driving external agencies to deliver results. As a key leader on the team, this person will own and report on the marketing metrics, providing customer insights and an experimental mindset to achieve results. The Director will work closely with Merchandising, Brands and other teams to develop marketing strategies and tactics that resonate with our various customer segments.

Job Responsibility:

Conceive and execute customer-centric strategies that support key brand objectives and growth drivers
Manage all marketing channels both directly and via agencies or internal partners
Be customer-obsessed, understand our customer and be the voice of the customer cross-functionally
Develop plans to maximize marketing budget in partnership with agencies and internal resources to drive business objectives
Produce and communicate hind-sight performance optimizations
Collaborate with analytics, site team and agency partners to develop source-of-truth reporting that triangulates marketing platform reporting and ecommerce reporting to ensure strategy and performance alignment
Contribute to the overall strategy of the Retail business and communicate our objectives internally

Requirements:

4-year degree from an accredited university and MBA
8+ years of relevant professional experience in ecommerce marketing
Leadership experience delivering results across both performance and brand marketing in an ecommerce company
Demonstrable experience across multiple marketing channels including full-funnel site optimization, email/SMS, paid, social, content
Experience developing and executing against a marketing calendar, inclusive of gaining alignment and allocating resources

Nice to have:

Proven track record leading marketing for a home furnishings or gift industries
Experience with Adobe Marketing Cloud and/or Google Analytics
Experience building organizational competencies and best practices in a start-up or high-growth ecommerce business
Accountability for managing ROAS and marketing budgets
Team management experience

What we offer:

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off (including sick leave where applicable)
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account (except for positions based out of or performed in Hawaii)
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits
Other life and work wellness benefits
May include other incentives such as stock awards and deferred compensation plans

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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