Director of Event Planning and Operations, Marriott Bonvoy

Director of Event Planning and Operations

Marriott Bonvoy

Location:

United States, Maui

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

115245.00 - 154940.00 USD / Year

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Job Description:

Manages event management functions and staff on a daily basis, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology. Position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures team maximizes revenue opportunities by up-selling and accurately forecasting all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.

Job Responsibility:

Manages event management functions and staff
Ensures seamless turnover from sales to operations
Maximizes revenue opportunities
Achieves guest and employee satisfaction
Manages financial performance of the department
Leads execution of activities to support Event Management strategy
Ensures compliance with food handling and sanitation standards
Communicates and executes emergency procedures
Reviews property specific event operations annually
Consults with customers to determine objectives and requirements for events
Works directly with high profile and high revenue groups
Displays leadership in guest hospitality
Manages customer budgets
Champions all standards, policies and procedures
Interacts with guests to obtain feedback
Responds to and handles guest problems and complaints
Empowers employees to provide excellent customer service
Develops working relationships with outside vendors
Ensures compliance with all applicable laws and regulations
Reviews staffing levels to ensure guest service and operational needs are met

Requirements:

High school diploma or GED
4 years experience in event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in event management, food and beverage, sales and marketing, or related professional area

What we offer:

Health care benefits
Flexible spending accounts
401(k) plan
Accrued paid time off
Life insurance
Disability coverage
Other life and work wellness benefits
May include incentive compensation

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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