Director of Event Services, Marriott Bonvoy

Director of Event Services

Marriott Bonvoy

Location:

United States, Washington, DC

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

97000.00 - 117000.00 USD / Year

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Job Description:

Responsible for the Event Services Department. Manages and leads event service staff and acts as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales and the customer to ensure consistent, high level service throughout property events. Promotes consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures. The position ensures the Red Coat Program (MHR) is in place and adhered to by all Event Service Managers. The position is responsible for achieving guest and employee satisfaction and for assisting in managing the financial performance of the department. In addition, the Director of Event Services recognizes opportunities to up-sell and suggests enhancements to create outstanding events.

Job Responsibility:

Manage and lead event service staff
Act as a liaison between Banquets/Catering, Event Technology, Event Planning, Sales, and the customer
Ensure consistent, high-level service throughout property events
Promote consistency by executing events based on catering/event service/food and beverage Standard Operating Procedures
Ensure the Red Coat Program is in place and adhered to by all Event Service Managers
Achieve guest and employee satisfaction
Assist in managing the financial performance of the department
Recognize opportunities to up-sell and suggest enhancements to create outstanding events

Requirements:

High school diploma or GED
4 years experience in event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in event management, food and beverage, sales and marketing, or related professional area

Nice to have:

Passionate
Active
Optimistic
Adventurous

What we offer:

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits
Other life and work wellness benefits
May include other incentives such as stock awards and deferred compensation plans

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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