Director of Group Services, Marriott Bonvoy

Director of Group Services

Marriott Bonvoy

Location:

United States, Orlando

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

88000.00 - 121000.00 USD / Year

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Job Description:

Manages group rooms inventory and validates that group inventory is allocated and restricted properly to maximize revenue and profits. Provides group inventory management and group billing functional expertise to hotel leadership, event planning team, account/finance team, and revenue management team. Works closely with Revenue Management, Event Planning, Sales and Accounting teams to manage group blocks to maximize general inventory, verify clear communication and problem solving for group customers and planners, and provides an accurate and timely group billing process for all groups.

Job Responsibility:

Manages group rooms inventory
Validates group inventory allocation and restrictions
Provides group inventory management and group billing functional expertise
Works closely with Revenue Management, Event Planning, Sales and Accounting teams
Manages group billing processes
Develops and manages internal and external key stakeholder relationships
Conducts employee performance appraisals
Administers bonus and incentive programs

Requirements:

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
4 years’ experience in the revenue management, sales and marketing, or related professional area
OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
2 -4 years’ experience in the revenue management, sales and marketing, or related professional area

Nice to have:

Experience in revenue management, sales and marketing
Knowledge of total hotel revenue management concepts, processes and strategies
Strong interpersonal and communication skills
Ability to lead, influence, and encourage others
Proficiency in using computers and computer systems for data entry and processing

What we offer:

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits
Other life and work wellness benefits

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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