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Director of Housekeeping

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Austin

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

75000.00 - 100000.00 USD / Year

Job Description:

As the Director of Housekeeping, you’ll lead a team dedicated to ensuring exceptional cleanliness, comfort, and service. You’ll play a vital role in upholding our brand standards, fostering a positive work environment, and delivering outstanding guest experiences. Experience in a similar leadership role is required.

Job Responsibility:

  • Oversee all housekeeping operations, including guest rooms, public areas, laundry, and team member spaces, ensuring the highest cleanliness standards
  • Lead, mentor, and develop the housekeeping team, including hiring, training, and performance management
  • Implement and maintain efficient operational processes to control expenses, manage labor productivity, and optimize financial performance
  • Conduct regular inspections to uphold brand and White Lodging standards, ensuring compliance with cleanliness, safety, and sustainability guidelines
  • Respond to guest concerns and operational challenges, proactively resolving issues to enhance satisfaction
  • Collaborate with other hotel departments to streamline communication, improve efficiency, and support overall hotel success

Requirements:

  • Proven leadership experience in housekeeping or a related field, preferably in hospitality
  • Strong financial acumen with experience managing budgets, payroll, and cost controls
  • Excellent communication and problem-solving skills with a focus on guest and team satisfaction
  • Ability to develop, train, and motivate a high-performing housekeeping team
  • Strong organizational skills and attention to detail in managing hotel cleanliness and compliance standards
  • Flexibility to work various shifts, including weekends and holidays, as needed
What we offer:
  • Day 1 Medical, Dental, and Vision insurance
  • Paid Parental Leave
  • Vacation and Paid Time Off (PTO) with rollover
  • 401(k) with company match
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development opportunities
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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