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As the Director of Housekeeping, you’ll lead a team dedicated to ensuring exceptional cleanliness, comfort, and service. You’ll play a vital role in upholding our brand standards, fostering a positive work environment, and delivering outstanding guest experiences. Experience in a similar leadership role is required.
Job Responsibility:
Oversee all housekeeping operations, including guest rooms, public areas, laundry, and team member spaces, ensuring the highest cleanliness standards
Lead, mentor, and develop the housekeeping team, including hiring, training, and performance management
Implement and maintain efficient operational processes to control expenses, manage labor productivity, and optimize financial performance
Conduct regular inspections to uphold brand and White Lodging standards, ensuring compliance with cleanliness, safety, and sustainability guidelines
Respond to guest concerns and operational challenges, proactively resolving issues to enhance satisfaction
Collaborate with other hotel departments to streamline communication, improve efficiency, and support overall hotel success
Requirements:
Proven leadership experience in housekeeping or a related field, preferably in hospitality
Strong financial acumen with experience managing budgets, payroll, and cost controls
Excellent communication and problem-solving skills with a focus on guest and team satisfaction
Ability to develop, train, and motivate a high-performing housekeeping team
Strong organizational skills and attention to detail in managing hotel cleanliness and compliance standards
Flexibility to work various shifts, including weekends and holidays, as needed
What we offer:
Day 1 Medical, Dental, and Vision insurance
Paid Parental Leave
Vacation and Paid Time Off (PTO) with rollover
401(k) with company match
Complimentary wellness tools
Unlimited referral bonuses
Leadership development opportunities
Tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities
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