Director of Operations, Marriott Bonvoy

Director of Operations

Marriott Bonvoy

Location:

Qatar, Westbay

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

Job Responsibility:

Functions as the strategic business leader of the property's Hotel Operations
Develops and implements departmental strategies
Ensures implementation of the brand service strategy and brand initiatives
Ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment

Requirements:

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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