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T-Mobile for Business is leading the future of enterprise collaboration solutions, providing businesses with innovative communication and productivity tools. As hybrid and remote work continue to shape the modern workforce, companies demand AI-driven voice, messaging, and productivity platforms that enhance efficiency, security, and compliance. As the Director of Product Management – Collaboration Solutions, you will drive the vision, roadmap, and execution for T-Mobile’s Collaboration portfolio, including Dialpad, MultiLine, and Microsoft 365. Your role is pivotal in defining market-leading solutions, partnering with cross-functional teams, and delivering differentiated products that empower businesses to communicate and collaborate more effectively!
Job Responsibility:
Own the product strategy, roadmap, and execution for T-Mobile’s collaboration solutions: Dialpad, MultiLine, and Microsoft 365
Develop a long-term vision that aligns with customer needs, market trends, and T-Mobile’s B2B growth strategy
Partner closely with Sales, Marketing, Engineering, and Partner Management to drive product adoption and differentiation
Work with strategic partners like Microsoft and Dialpad to enhance integrations and unlock new business opportunities
Collaborate with Regulatory, Compliance, and IT teams to ensure all solutions meet security and governance requirements
Define and track key performance metrics, tracking product adoption, revenue, and customer satisfaction
Lead cross-functional teams to launch new features, pricing models, and packaging that drive customer value
Drive customer engagement and market research to refine product positioning and usability
Develop and execute competitive go-to-market strategies that accelerate growth in SMB, Enterprise, and Public Sector segments
Support Sales and Customer Success teams with enablement tools, training, and high-touch executive engagements
Requirements:
10+ years of experience in Product Management, with a focus on enterprise collaboration, UCaaS, CPaaS, or productivity solutions
Proven track record of leading product teams and driving enterprise adoption of cloud-based communication tools
Deep expertise in voice, messaging, AI-powered collaboration, and enterprise compliance requirements
Experience partnering with Microsoft, Dialpad, or other major UCaaS and productivity vendors is a plus
Strong understanding of B2B sales motions, including direct, channel, and reseller models
Data-driven decision-maker with expertise in customer research, analytics, and KPI tracking
Bachelor’s Degree in Business, Computer Science, Engineering, or a related field
MBA preferred
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Experience partnering with Microsoft, Dialpad, or other major UCaaS and productivity vendors
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