Director of Rebate Payment Operations, CVS Health

Director of Rebate Payment Operations

CVS Health

Location:

United States, Northbrook

Category:

Finance

Contract Type:

Employment contract

Salary:

100000.00 - 231540.00 USD / Year

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Job Description:

We are seeking an experienced and strategic leader to join our team as the Director of Rebate Payment Operations. The Rebate Payment Operations team is responsible for administering the terms of the CVS Health PBM client contracts as they relate to drug rebates and rebate guarantees. The team executes the monthly, quarterly, and annual rebate payments for all our clients, per the terms and timing outlined in their contracts, and provides excellent customer service to both clients and client representatives, including large health plans with complex, custom arrangements and increased transparency.

Job Responsibility:

Oversee all payment reconciliation activities and daily operations, ensuring all client payments are made with 100% accuracy
track and manage deliverables and timelines each month and quarter, ensuring all payments are made by their contractual due date
lead a team of 12 professionals, ensuring the team has adequate access, training, processes, and resources
set strategic goals and expectations, monitor performance, and provide ongoing coaching and feedback to team leaders and personnel
ensure operational compliance with all policies and procedures, financial controls, and regulations
manage internal and external relationships to best service our clients, working closely with Sales and Account Management teams to provide clients with advice and solutions
resolve escalated inquiries and issues related to client rebate payments with efficiency
collaborate with key personnel and leaders from many other areas across the organization, including Manufacturer Rebates, FP&A, Accounting, Treasury, and Underwriting
support the transformation of our rebate systems and related processes, sponsoring highly prioritized projects in conjunction with day-to-day activities
identify operational improvement, efficiency, and productivity opportunities and drive implementation of appropriate strategies

Requirements:

10+ years professional experience in similar operational or financial role(s)
5+ years of leadership experience in similar operational or financial role(s)
Bachelor’s Degree in Finance, Accounting, or Business OR equivalent (4 years' experience and High School Diploma/GED) required

Nice to have:

Experience in contract administration or budgeting/forecasting for client financial arrangements
expertise with client rebate terms and administration
experience in a customer-centric, client-facing role

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
no-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:

March 19, 2025

Expiration:

April 25, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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