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The Ritz Carlton, Hong Kong is currently hiring an experienced Director of Sales - Catering for The Ritz-Carlton, Hong Kong and W Hong Kong. The role involves overseeing the Catering Sales Department, implementing strategies, and ensuring profitability and customer satisfaction in event engagements.
Job Responsibility:
Oversee the Catering Sales Department and implement strategies
Maintains focus on profitability of event engagements through appropriate planning and monitoring
Generates revenue for events through prudent use of selling strategies and presentation of products to best meet the needs of event group
Managing Event Planning Operations
Coordinates and leads Event Management activity for high profile, high importance customer groups
Maintains focus on Event Satisfaction through interactions with Customers and Associate Teams
Provides support, as needed, for recruiting, hiring, and coaching the team
Leading Discipline and Department Teams
Ensuring and Providing Exceptional Customer Service
Managing the Sales and Marketing Strategy
Conducting Human Resources Activities
Requirements:
Minimum 10 years of experience in the sales & Marketing, event management, food and beverage or related professional area
Excellent time management and able to work under pressure
Good business acumen with market intelligence
Good leadership and problem solving skills
Be innovative and passionate to strive for service excellence
Excellent command of English, proficiency in other languages will be a plus
Nice to have:
Proficiency in other languages
What we offer:
Chance to be proud of the work you do and who you work with
Opportunity to grow your career
Empowerment to go above and beyond to bring unforgettable moments to life for our guests
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