Director, Sales Operations Business Partner - Global Sales Development, LHH

Director, Sales Operations Business Partner - Global Sales Development

LHH

Location:

United Kingdom

Category:

Sales

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

This position will be responsible for developing and implementing sales strategies, processes, tools, and reporting to support the Sales Development business. The Sales Operations Business Partner will play a pivotal role in directly impacting our inbound/outbound SDR sales activities and ultimately pipeline/revenue by partnering with the Head of Global Sales Development, Sales Development Leadership teams, and Enterprise Sales teams across all LHH verticals.

Job Responsibility:

Serve as a trusted partner to Sales Development Leadership teams on a day-to-day basis in designing, implementing tracking, analyzing, and reporting on SDR process KPIs against goals
Delivering actionable insights by driving MBR/QBR presentation on sales development function and proposing recommendations to Sales leadership to inform decision-making
Own SDR compensation plans and design Rules of Engagement between the Sellers and SDR teams
Interface between Sales, Marketing and Technology teams on SDR KPIs on inbound lead follow up, tracking pipeline progression from meeting to close, and ensure optimal tech stack setup and configuration
Drive and own territory/head count planning for SDR teams
Interface with Marketing Operations to ensure SDR lead follow up to deal closed is tracked and reported
Build reports and dashboards that track performance, drive action, and serve as a single source of truth
Assist in implementation and enablement of new tools for the SDR team
Analyzing our data acquisition to understand the most valuable users using segmentations, to build out, validate and improve targeting strategies
Work closely with SDR team at all levels to successfully develop and execute actionable revenue optimization strategies, improve client meetings, and drive a culture of accountability to ensure deliverables align with overall business objectives

Requirements:

Minimum 5+ years of experience in a sales operations or adjacent role, preferably within a professional services or human capital consultancy and supporting SDR teams
Proven ability to work proactively, effectively, and with a solution-oriented mindset in a highly-matrixed environment with minimal supervision – both as a collaborative team member, and independently according to business needs
Willingness to work 'up and down the ladder' – i.e., capable of interpreting strategy, lead and managing large-scale projects, while also capable of engaging in detailed implementation planning and execution
Ability to think creatively and operate outside of the strict job description parameters to provide the highest level of customer service and drive results
Must have strong technical aptitude and ability to quickly learn and serve as trusted resource for tools and technologies
Superior interpersonal skills: Customer-service mindset, excellent relationship-building skills, present self professionally and intelligently to internal clients/colleagues and establish credibility with senior leaders
Demonstrate strong analytical skills with quantitative and/or qualitative data, superior problem-solving ability, and exhibit strong attention to detail
Effective time management skills and ability to meet deadlines
Excellent organization, multitasking, and prioritization skills
Strong Microsoft Office skills required – experience using Excel for data manipulation & analysis
experience using PowerPoint to build executive-level presentations
Prior experience with Salesforce.com required
Prior experience developing or stakeholder in Power BI dashboards preferred

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

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