Dispatcher, Robert Half

Dispatcher

Robert Half

Location:

United States, North Canton

Category:

Logistics

Contract Type:

Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are in search of a Dispatcher to join our team in North Canton, Ohio. As a Dispatcher, you will be key in planning and dispatching shipments, maintaining strong relationships with drivers, owner operators, and customers, and conducting job costing and pricing analysis. This role offers a short term contract employment opportunity in the industry.

Job Responsibility:

Strategically plan shipments based on specific geographic location, load dates, delivery dates, and revenue per mile
Assign drivers to shipments considering factors such as origin and destination, shipment weight, and customer requirements
Keep track of drivers for subsequent assignments and monitor for any deviation from planned shipment size and expected delivery time
Foster a positive work environment by building relationships with drivers, contributing to overall retention of the driver workforce
Coordinate with move coordinators, sales team, and other dispatchers to expedite or locate missing, misrouted, or delayed shipments
Optimize routes for best use of time, fuel, and driver efficiency, possibly involving back haul coordination for optimal utilization
Enhance the effectiveness and efficiency of driver training and paperwork through improvements, coordination, and communication between drivers and business functions
Communicate with customers to confirm pack, load, and delivery dates, and look for inconsistencies
Update customers and operating system with load information
Collaborate with the repair and maintenance team to address issues
Conduct job costing analysis, prepare invoices, and perform billing inquiry and research
Keep accurate data of rates and tariffs for each account
Assist in Accounts Receivable functions

Requirements:

Proficiency in answering inbound calls in a prompt and detail oriented manner
Experience with billing functions and understanding of basic accounting principles
Excellent communication skills, both verbal and written
Ability to track shipments, providing timely updates and resolving any related issues
Prior experience in dispatching, ideally within a logistics or transportation environment
Strong customer service skills with a focus on delivering high-quality service
Proficiency in Microsoft Excel for data management and analysis purposes
Experience in data entry, with emphasis on speed and accuracy
Ability to effectively communicate with customers, addressing queries, and resolving complaints

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.