Dispatcher, Robert Half

Dispatcher

Robert Half

Location:

United States, Walnut, CA

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are seeking a highly organized and detail-oriented Dispatcher with HVAC experience to join our team in Walnut, CA. This temp-to-hire role is ideal for a motivated professional who thrives in a fast-paced environment and has a strong background in scheduling and coordinating service calls efficiently.

Job Responsibility:

Schedule and dispatch HVAC technicians for service, repair, and maintenance calls
Communicate effectively with customers, technicians, and management to ensure timely service
Monitor job progress, update work orders, and adjust schedules as needed
Maintain accurate records of service requests, job statuses, and technician availability
Provide excellent customer service by addressing inquiries and resolving scheduling conflicts
Ensure compliance with company policies, procedures, and safety regulations
Assist with administrative tasks such as data entry, invoicing, and reporting

Requirements:

Experience in HVAC dispatching is required
Strong organizational and time management skills
Ability to multitask and prioritize in a high-volume environment
Proficiency in scheduling software and Microsoft Office (Word, Excel, Outlook)
Excellent communication and problem-solving abilities
Customer service-oriented with a professional demeanor
Bilingual (English/Spanish) is a plus

Nice to have:

Bilingual (English/Spanish)

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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