Distributed Capacity Analyst, Citi

Distributed Capacity Analyst

Citi

Location:

Mexico, Ciudad De Mexico

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Infrastructure Intermediate Technology Analyst is responsible for tasks such as network maintenance, technical guidance, and oversight of distributed infrastructure system capacity utilization. The role requires technical and diagnostic skills, communication abilities, and experience with tools like Tableau, SQL, and MS Office Suite.

Job Responsibility:

Resolve moderately complex problems/projects through analysis, technical experience, and precedents
Participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements
Complete control activities (risk, self-assessment, COB, audit, etc.) and makes recommendations for enhancements
Collect and organize requirements for hardware acquisition and deployment activities
Gather, compile and synthesize information regarding technology processes or systems
create and prepare reports
Assist in systems implementation/enhancements and post implementation activities
Reach solutions through technical experience and precedents
Exchange ideas and information in a concise and clear manner
Operate with limited level of direct supervision
Act as SME to senior stakeholders and/or other team members
Assess risk when business decisions are made, demonstrating compliance and safeguarding Citigroup

Requirements:

2-5 years of experience in a Technology Infrastructure role (education/professional) with demonstrated knowledge of operational process change and improvement
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Knowledge in Microsoft productivity tools including the MS Office Suite (Outlook, Word, Excel, PowerPoint), TrueSight Capacity Optimization (BMC software), SQL, Python & Tableau will be appreciated

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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