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The District Support Pharmacist (DSP) at CVS Health plays a critical role in fostering a culture of excellence across various pharmacies within the district. The role involves filling gaps in pharmacist schedules, supporting pharmacy teams under the guidance of the Pharmacy Manager and District Leader, and ensuring compliance with regulations and company policies. The DSP provides care through counseling, dispensing, immunizations, and inventory management. They also proactively contribute to positive patient experiences and adapt to evolving healthcare needs by maintaining updated clinical knowledge.
Job Responsibility:
Helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator
Overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures
Guiding the pharmacy team to follow safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care
Demonstrating compassionate care, collaborating with the patient’s healthcare team, and resolving insurance issues
Offering and delivering immunizations to patients
Supporting Pharmacy Technicians to learn to immunize
Supporting effective management of pharmacy inventory
Ensuring compliance with federal and state laws and CVS Health policies
Maintaining relevant clinical and technical skills as the industry evolves
Providing clinical care such as testing and prescribing services
Empowering the pharmacy team to provide holistic care
Requirements:
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Ability to travel within a reasonable radius to support market staffing as business needs require
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively
picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision
quickly adjust machines to exact positions
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs of force
Frequently lift of up to 10 lbs and/or exert up to 10 lbs of force
Consistently lift and/or exert a negligible amount of force to move objects
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
Have the ability to receive detailed information through oral communication
Nice to have:
1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting
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