Domestic / Commercial Loss Adjuster, Lawes Consulting Group

Domestic / Commercial Loss Adjuster

Lawes Consulting Group

Location:

United Kingdom, South London

Category:

Insurance

Contract Type:

Not provided

Salary:

55000.00 - 60000.00 GBP / Year

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Job Description:

Managing property claims ranging from minor damage to major to catastrophic events. As a Commercial and/or Domestic Loss Adjuster, you’ll be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required with occasional overnight stays depending upon location.

Job Responsibility:

Supporting our valued clients in proactively handling and settling a mixed caseload of property claims, up to the value of £100k
Client relationships will be key, through management and delivery of SLA’s and KPI’s, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities
Liaising with colleagues within different business areas, such as Casualty, Major & Complex Loss, and Legal depending upon the nature of the claim
Remove hurdles in the process if required, ensuing you get to the root cause of issues, take responsibility to resolve and problems and collate all necessary details to ensure swift settlement whenever possible

Requirements:

ACII or CILA qualified
Extensive knowledge and understanding of FCA procedures and TCF initiatives
Extensive knowledge of the insurance market
Extensive technical knowledge within the adjusting arena
Understanding of Client SLA compliance/productivity/quality requirements
Proven proficient working knowledge of scoping software and hand held device use
Good negotiation skills
To understand what matter to the customer and to put this first – putting yourself in their shoes
Good IT skills, with a keen eye for detail
Flexibility in travelling
Full UK driving licence

Nice to have:

Previous Loss Adjusting or complex high value Claims Handling experience

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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