Dual Housekeeping Manager, Marriott Bonvoy

Dual Housekeeping Manager

Marriott Bonvoy

Location:

United States, San Diego

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

28.37 - 37.98 USD / Hour

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Job Description:

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Job Responsibility:

Verify guest room status is communicated to the Front Desk
Inspect guestrooms daily
Obtain list of rooms to be cleaned and prepare work assignments
Inventory stock to verify adequate supplies
Support and supervise inspection program for guestrooms and public space
Manage department operations to achieve budgeted goals
Verify employees have proper supplies, equipment, and uniforms
Communicate areas needing attention to staff
Supervise daily Housekeeping shift operations
Participate in departmental meetings
Train new room attendants
Establish and maintain open, collaborative relationships with employees
Schedule employees to business demands
Verify property policies are administered fairly
Supervise staffing levels
Observe service behaviors of employees
Participate in employee recognition program
Solicit employee feedback
Participate in employee progressive discipline procedures
Celebrate successes and recognize team members
Set a positive example for guest relations
Participate in corrective action plans to improve guest satisfaction
Empower employees to provide excellent customer service
Respond to and handle guest problems and complaints

Requirements:

High school diploma or GED
2 years experience in the housekeeping or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

What we offer:

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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