EBC Briefing Strategist, T-Mobile

T-Mobile

Location:

United States, Herndon

Category:

IT - Administration

Contract Type:

Not provided

Salary:

98200.00 - 177200.00 USD / Year

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Job Description:

The T-Mobile Executive Briefing Center (EBC) team is seeking an EBC Briefing Strategist with technical expertise to consult the team and help design impactful briefing experiences for prospect and current T-Mobile customers. As a subject matter expert on T-Mobile’s existing & future product and solutions portfolio, this role will influence business-outcome focused briefing agendas with the right balance of targeted content and demos.

Job Responsibility:

Serve as a partner to the EBC team, responsible for managing various initiatives that improve the representation of T-Mobile Business Solutions in customer engagements overseen by EBC
Participate in the EBC engagement kick-off and agenda design calls to gain an understanding of customer goals and T-Mobile business opportunities
Recommend appropriate EBC agenda content that comprehensively covers T-Mobile solutions to address customer needs and target business outcomes
Develop tailored insights and conduct research specific to each account to inform the selection of topics
Comprehend the customer business needs, and problems addressed by T-Mobile solutions
Gain an understanding of various partner offerings that enhance the T-Mobile portfolio
Keep up to date with the developments in T-Mobile solutions by collaborating closely with product teams and solutions engineers
Support EBC team leadership in enhancing our content and demonstration offerings as required
Identify and recommend solutions for gaps in the EBC content offerings
Evaluate the impact of EBC agendas and develop repeatable best practices for delivering effective customer engagements

Requirements:

Bachelor's degree or equivalent experience in technology, program management, or business management
4 – 7 years’ experience in organizational programs, project management or related area
4 – 7 years’ Experience working closely with Engineering, Design, and Product teams to drive iterative delivery of cross-functional initiatives from concept to launch
Proficiency in converting business objectives into solution-oriented recommendations
Demonstrated ability to establish partnerships and maintain relationships with key internal and external partners
Experience with Salesforce or an equivalent cloud-based Customer Relationship Management (CRM) system (optional)
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

In-depth knowledge of T-Mobile solutions for both Commercial and Public Sector organizations
Experience in technology solution-selling
Background in account planning or account strategy
Technical knowledge in telecommunications or technology
Proven ability to facilitate collaboration across a matrix organization and enhance team productivity
Customer-service focus, humility, and willingness to give and receive constructive feedback

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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EBC Briefing Strategist