Employee Benefits Analyst Team Leader, Lawes Consulting Group

Employee Benefits Analyst Team Leader

Lawes Consulting Group

Location:

United Kingdom, London

Category:

Insurance

Contract Type:

Employment contract

Salary:

50000.00 - 60000.00 GBP / Year

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Job Description:

This role operates within a vibrant and rapidly evolving atmosphere. The ideal candidate will oversee a compact team of analysts leading a team to support client relationship development, aid in benefit reviews, handle administration tasks, and address client/member queries.

Job Responsibility:

Manage workloads among the analyst team, ensuring fairness and manageability by redistributing tasks as needed
Promote the exchange of ideas within the analyst function to encourage best practices and uphold quality standards
Assist in implementing process and system changes and monitor their effectiveness
Offer guidance to analysts in handling errors, problems, complaints, and disputes
Ensure accessibility and currency of process maps and administration guides
Support consultants in tracking project progress, maintaining client files, and updating activity trackers
Manage benefit specifications, scheme accounting, census data audits, and ad-hoc consulting projects
Ensure full compliance with compliance requirements and internal controls
Effectively and professionally communicate, both verbally and in writing, to ensure consistent adherence to processes across the team
Oversee the delivery of claims and underwriting activities
Build and maintain ongoing relationships with clients, insurers, and internal colleagues
Handle telephone inquiries from clients and manage client mailboxes

Requirements:

Minimum of 4 years of experience in the insurance or intermediary sector, preferably specializing in private healthcare and group risk
Health and Benefits experience (from a brokerage or insurer)
Team management experience essential
Exceptional attention to detail
Ability to think intuitively, assertively, and creatively
Capable of thriving in a fast-paced environment and consistently meeting deadlines

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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