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Engineer - L2 VMware Virtualization SME

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Hewlett Packard Enterprise

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Location:
India, Bangalore

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The position involves working in a hybrid IT environment with responsibilities tied to VMware-based virtualization, datacenter operations, leadership in technical escalations, communication with technical teams, and the resolution of complex technical issues. The role requires expertise in VMware, scripting, automation, and cloud computing.

Job Responsibility:

  • Own an escalation, demonstrate leadership and be the designated point of contact for the Technical Escalation Process
  • manage datacenter projects and provide Multivendor Technical leadership
  • maintain managed Storage & Backup operations
  • resolve problems and return systems to operational status
  • lead communication between technical teams, customers and internal organization
  • support and troubleshoot complex VMware/Virtualization issues
  • share Datacenter ‘Best Practice’
  • actively identify pro-active/issue prevention opportunities
  • manage technical action planning across multiple customer/partner resources
  • drive internal HPE Technical Teams/Customer/Partner communications
  • negotiate to bring correct resources together
  • plan and implement best practices.

Requirements:

  • Experience in designing, deploying, and managing VMware-based virtualization
  • expert-level proficiency in VMware vSphere, VMware NSX, and VMware vSAN technologies
  • expert-level proficiency in Disaster recovery solutions like SRM, Metro Cluster, Stretched Cluster
  • expert-level proficiency in designing VMware environment based on Performance Requirement
  • strong scripting and automation skills using tools such as PowerShell, Python, or VMware PowerCLI
  • strong experience in Upgrading VMware components and tackling issues during upgrades
  • expert-level proficiency in designing customer workload specs based on the requirements from application
  • expert-level proficiency on storage and network protocols supported by VMware
  • fundamental knowledge on hardware, network and storage concepts is a must
  • solid understanding of cloud computing principles and architectures, including private, public, and hybrid cloud models
  • excellent analytical and problem-solving skills, with the ability to troubleshoot complex VMware issues and drive resolution
  • strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders
  • VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) would be a plus
  • experience with other cloud platforms such as AWS, Azure, OLVM or Google Cloud Platform (GCP) is desirable
  • 4+ years of demonstrated experience in VMware troubleshooting including service and support on Virtualization, vSAN
  • Knowledge of Remote Support and Remote monitoring processes and concepts
  • Knowledge on ServiceNow
  • ITIL Foundation certification preferred.

Nice to have:

  • VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP)
  • experience with other cloud platforms such as AWS, Azure, OLVM or Google Cloud Platform (GCP)
  • ITIL Foundation certification preferred.
What we offer:
  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • programs for personal and professional development
  • diversity, inclusion and belonging initiatives.

Additional Information:

Job Posted:
March 20, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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