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The Re-engineering Analyst (AVP) integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Will be responsible for delivering the Operational Excellence and Innovation agenda for the department.
Job Responsibility:
Defines Global re-engineering methodology and process
Partners with the Operating Committee to scope re-engineering opportunities within and across product lines
Lead Lean reviews and engagements
Lead and promote an Innovation culture
Ideate and Identify opportunities not limited to waste elimination, better process management, automation, standardization and simplification
Provides day-to-day support of re-engineering team and associated programs
Provides management reporting/presentations as needed
Prioritizes Re-engineering opportunities and manage a cross product, cross regional portfolio of productivity programs/projects
Escalates project/program issues as appropriate and design plans for remediation
Partners as appropriate with the Project and Business Managers to deliver best practice re-engineering solutions
Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the goals of the entire function
Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions
Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals
Provides evaluative judgment based on analysis of factual information in complicated and unique situations
Directs area supported through responsibility for delivery of end results and shared responsibility for budget management
Ensures essential procedures are followed and contributes to defining standards
Developed communication and diplomacy skills are required to persuade and influence others
may negotiate with external parties
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Requirements:
8-10 years relevant experience
Certified Lean Practitioner/Six Sigma Black Belt
Established process improvement experience with Lean, Six Sigma and/or Project Management required
Proven track record of evaluating current processes and envisioning ways to re-engineer the process in order to create value
Experience across multiple domains and processes is an advantage
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