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The Engineering Analyst 2 is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.
Job Responsibility:
Perform system and application monitoring, capacity planning and systems tests to ensure products meet performance requirements
Evaluate technologies, develop prototypes, contribute to design issues, and implement solutions
Work with various internal and external teams to identify and resolve problems
Consult with end users and clients to identify and correct systems problems or propose solutions
Assist in the development of software and systems tools used by integration teams to create end user packages
Provide support for operating systems and in-house applications, including third party applications, as needed
Perform coding, analysis, testing or other appropriate functions in order to identify problems and propose solutions
Adhere to Citi technology standards, audit requirements and corporate compliance issues and requirements
Apply knowledge of engineering procedures and concepts and basic knowledge of other technical areas to day to day activities
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
2-4 years of relevant experience in an Engineering role
Experience working in Financial Services or a large complex and/or global environment
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement
Java scripting / Powershell scripting
Flexible to work on different shifts (APAC, EMEA, NAM)
Bachelor’s degree/University degree or equivalent experience
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