Engineering Program Manager, Hewlett Packard Enterprise

Engineering Program Manager

Hewlett Packard Enterprise

Location:

India, Kondapur

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

As an Engineering Program Manager within HPE, you will lead innovation in cloud computing by driving hybrid discovery, monitoring, event and incident management, remediation, and automation powered by AI. The role involves ensuring smooth program flows, driving resolutions for critical incidents, and collaborating with cross-functional teams to improve tools and processes.

Job Responsibility:

Lead the response and resolution of critical incidents, ensuring timely and effective actions are taken to minimize downtime and impact on end-users
Manage program timelines, identify bottlenecks, and ensure smooth workflow by maintaining close communication with cross-functional teams
Use analytical skills to review program data, identify trends, and develop insights to drive decision-making
Generate reports to track key program metrics and provide regular updates to stakeholders
Establish and follow proper escalation procedures to engage the right teams and resources promptly when handling complex production issues
Continuously assess and enhance incident management processes and methodologies to ensure efficient and effective handling of issues
Keep key stakeholders, including executives and management, informed about incidents, resolutions, and ongoing improvement efforts
Work with Engineering and Support teams to ensure any program-related issues are promptly identified, documented, and resolved
Escalate critical issues when necessary

Requirements:

Bachelor's or Master's degree in Computer Science, Engineering, or a related field
Experience: 6-8 years in program management or a similar role
Exposure to SaaS model of product delivery
Ability to understand business needs and translate them into technical solutions
Proficiency in data analytics
Proven ability to operate effectively in a dynamic, ambiguous environment
Automation experience is a plus
Proven track record of partnering with engineering teams to drive improvements in tooling and automation
Understanding of process engineering and optimization, including, gathering, analyzing and defining business and functional requirements
Excellent project management skills and proficiency in program management tools (e.g., Jira, Salesforce)
Strong technical background, with in-depth knowledge of cloud technologies, and web applications
Exceptional communication and leadership skills, with the ability to ensure clear, concise updates for both technical and non-technical audiences
Demonstrated experience working cross-functionally with Engineering, Support, and Customer teams

Nice to have:

Automation experience
Proficiency in Agile methodology and Scrum development
Design thinking
Growth mindset

What we offer:

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Support for personal and professional development
Diversity, Inclusion & Belonging initiatives
Flexibility to manage work and personal needs

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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