Equities Support Analyst, Citi

Equities Support Analyst

Citi

Location:

Singapore, Singapore

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The role involves providing technical and business support for Citi applications, ensuring operational stability, and participating in application development and deployment processes. It requires strong analytical, communication, and technical skills, along with the ability to manage application risks and coordinate with stakeholders.

Job Responsibility:

provides technical and business support for users of Citi applications
maintains application systems that have completed the development stage
manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality
performs start of day checks, continuous monitoring, and regional handover
performs same day risk reconciliations
develops and maintains technical support documentation
identifies ways to maximize the potential of the applications used
assesses risk and impact of production issues and escalates to management in a timely manner
ensures storage and archiving procedures are functioning correctly
formulates and defines scope and objectives for complex application enhancements and problem resolution
reviews and develops application contingency planning
partners with development and production support areas to prioritize bug fixes
participates in application releases
engages in post implementation analysis
identifies risks, vulnerabilities, and security issues while communicating impact

Requirements:

5-8 years experience in an Application Support role
experience installing, configuring or supporting business applications
experience with some programming languages and willingness/ability to learn
advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
demonstrated analytical skills
issue tracking and reporting using tools
knowledge/experience of problem management tools
good all-round technical skills
effectively share information with other support team members and with other technology teams
ability to plan and organize workload
consistently demonstrates clear and concise written and verbal communication skills
ability to communicate appropriately to relevant stakeholders

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.