ERP/CRM Configuration SME, Robert Half

ERP/CRM Configuration SME

Robert Half

Location:

United States, Atlanta

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are currently on the lookout for an ERP/CRM Configuration SME to join our team based in Atlanta, Georgia. This role involves working closely with various team members and business leaders to support and enable daily operations and to lead various projects.

Job Responsibility:

Collaborate with business process owners and plant leaders to provide high-quality support in a timely and cost-efficient manner
Understand and advise project teams on the relationship between data, functionality, and business processes
Lead project teams in delivering functionality to the business, being on site as needed
Deliver effective support via ServiceNow platform
Assess, analyze, and provide timely resolution of issues in the production systems
Lead the design and realization of system/process enhancements ensuring they are delivered on time and without defects
Utilize skills in Client Side Scripting, Cloud Technologies, CRM, and ERP - Enterprise Resource Planning
Manage multiple work streams and adapt to changes in prioritization in a fast-paced, high-volume environment
Establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders across all levels of the business unit organization
Leverage Microsoft Office proficiently (Excel intermediate to advanced, Outlook, Word, PowerPoint) in executing tasks

Requirements:

Minimum of 7 years of experience in ERP/CRM Configuration
Proficient in Client Side Scripting
Solid understanding of Cloud Technologies
Extensive knowledge in CRM
Proficiency in ERP - Enterprise Resource Planning
Familiarity with Microsoft related technologies
Experience with AB Testing
Proficient in API Development
Understanding of Business Process Functions
Ability to create and manage a Business Requirement Document
Strong skills in Configuration Management

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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