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We are seeking an ERP/CRM Consultant to join our team in the detail oriented services industry, based in New York, New York. This role involves providing technical expertise and guidance in Microsoft Entra/Azure Active Directory, Active Directory, and infrastructure. The job function involves an understanding of Salesforce Einstein Analytics Platform, Salesforce Einstein, Salesforce Administration, and Salesforce APIs.
Job Responsibility:
Provide expert knowledge on Microsoft Entra/Azure Active Directory, Active Directory, and on-prem infrastructure
Engage in speaking engagements such as webinars, panels, workshops, and demos
Understand and address customer needs effectively
Maintain technical depth and stay updated with where Microsoft is heading in its industry
Process and manage Intune deployments and Single Sign-On (SSO)
Implement and manage multifactor authentication (MFA)
Utilize Salesforce Einstein Analytics Platform, Salesforce Einstein, Salesforce Administration, and Salesforce APIs effectively
Conduct customer credit application processing accurately and efficiently
Maintain accurate customer credit records
Monitor customer accounts and take appropriate action when necessary
Requirements:
Proficiency in Salesforce Einstein Analytics Platform
Experience with Salesforce Einstein
Demonstrated knowledge in Salesforce Administration
Familiarity with Salesforce APIs
Ability to consult and advise clients on ERP/CRM systems
Excellent communication and interpersonal skills
Strong analytical and problem-solving abilities
Capability to work independently and collaboratively in a team
Ability to manage multiple projects and meet deadlines
Bachelor's degree in Computer Science, Information Technology, or related field
Relevant certifications in Salesforce or similar CRM systems
Previous experience in a similar role within the detail oriented services industry
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