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ERP/CRM Consultant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, New Haven

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are offering a contract to permanent employment opportunity for an ERP/CRM Consultant in the healthcare, hospitals, and social assistance industry located in New Haven, Connecticut. The role involves working with various cloud technologies and enterprise resource planning systems, focusing on enhancing customer service and business processes.

Job Responsibility:

  • Manage and optimize the use of the Kronos Workforce and UKG Pro systems
  • Develop and implement client-side scripting solutions to improve system functionality
  • Utilize cloud technologies to facilitate efficient data management and system operations
  • Contribute to the configuration management process to ensure system stability and reliability
  • Develop APIs to enhance system integration and data exchange capabilities
  • Conduct AB testing to verify system performance and functionality
  • Document business requirements and processes to guide system development and modification
  • Use the Microsoft suite of products to support business processes and functions
  • Monitor and manage customer credit applications and records
  • Respond to customer inquiries and resolve issues related to the ERP/CRM system
  • Continually monitor customer accounts and take appropriate action as needed

Requirements:

  • Proficiency in Client Side Scripting
  • Familiarity with Cloud Technologies
  • Comprehensive understanding and experience with CRM systems
  • Extensive knowledge in ERP - Enterprise Resource Planning
  • Proficiency in Microsoft products
  • Experience in AB Testing
  • Ability to manage API Development
  • Understanding of Business Process Functions
  • Ability to create and manage Business Requirement Documents
  • Experience in Configuration Management
  • Familiarity with Kronos Timekeeping System
  • Proficiency in using Kronos Workforce tools
  • Experience with Kronos
  • Familiarity with UKG Pro
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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