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Serves as senior risk officer for Independent Compliance Risk Management (ICRM)’s Citi Ethics Office responsible for establishing and communicating Citi’s ethical values and principles through Citi’s Code of Conduct and Code of Conduct training, managing Citi’s Ethics Hotline, working with business and control functions to identify control enhancements, and reporting on significant matters to Citi’s internal and external stakeholders, including the Audit Committees of the Board of Citibank, N.A. and Citigroup Inc. The Ethics Office works with internal and external partners all over the world on internal investigations of employee-related issues. The team closely coordinates with other Citi control functions to handle investigations and to identify and escalate matters as appropriate.
Job Responsibility:
Participating in the review and assignment of matters reported to the Ethics Office to appropriate control function partners
Coordinating investigations and effective management of matters reported to the Ethics Office, including active monitoring and follow up with control function partners performing ethics-related investigations
Providing direction and guidance to control function partners performing ethics-related investigations
Interfacing with global businesses and regions and are responsible for the case management process
Taking active role in investigation, resolution and follow up of matters as needed
Identifying and reporting trends, significant matters and compliance issues to senior management
Developing charts / analysis to highlight trends, correlations and key issues
Preparing materials for presentations as part of employee engagement programs
Assisting with other Ethics Office initiatives as needed
Additional duties as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
Knowledge of Compliance laws, rules, regulations, risks and typologies
Must be a self-starter, flexible, innovative and adaptive
Effective interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Consistently demonstrates clear and concise written and verbal communication
Ability to both work collaboratively and independently
ability to navigate a complex organization
Advanced analytical skills
Excellent project management and organizational skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint)
Demonstrated knowledge in area of focus
Bachelor’s degree
experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
experience in area of focus
Advanced degree preferred
6-10 years of experience in handling ethical investigations, internal investigation processes
Preferred Lawyer degree or experience in internal Investigations, Internal Control, Compliance, Internal Audit, Risk management areas
Supplier management / vendors and implementation of Ethics Line knowledge
Policies, regulations and risk management knowledge
Code of Conduct knowledge (implementation or updating)
Fully bilingual, Advanced English required (speaking, reading, and writing)
Project management and organization
Follow-up and negotiation with different internal areas
Analytical profile, attention to detail, negotiation and leadership
Nice to have:
Preferred Lawyer degree or experience in internal Investigations, Internal Control, Compliance, Internal Audit, Risk management areas
Supplier management / vendors and implementation of Ethics Line knowledge
Policies, regulations and risk management knowledge
Code of Conduct knowledge (implementation or updating)
Fully bilingual, Advanced English required (speaking, reading, and writing)
Project management and organization
Follow-up and negotiation with different internal areas
Analytical profile, attention to detail, negotiation and leadership
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